Qantas Cabin Crew Assessment/Interview Information and Study Guide
- John Wood
- Dec 31, 2024
- 9 min read
Updated: Oct 27
Welcome to our comprehensive guide on becoming a Qantas cabin crew member! This page provides all the essential information you need about the requirements, assessments, and steps involved in joining the world-renowned Qantas team. Whether you're passionate about customer service, traveling the world, or working in a dynamic, fast-paced environment, this guide will help you understand what it takes to succeed in the selection process.
Below, you'll find a detailed breakdown of the key requirements and assessments, along with practical tips to ensure you’re well-prepared. Our guide covers the following:
Scenarios Used at Qantas Flight Attendant Assessment
How to Join Qantas as a Flight Attendant
To apply to Qantas to begin your application to become a flight attendant flying around the World you must apply online via the following link below. This website will help you study and give you the confidence to ace your assessments and get the job.
Minimum Requirements to Become a Qantas Flight Attendant
To join Qantas as a cabin crew member, there are a few essential requirements that candidates must meet. Firstly, you must be at least 18 years old.
For most of our airline operations, cabin crew must be between 163cm and 186cm tall. However, for QantasLink (Sunstate and Eastern operations), the required height range is between 158cm and 183cm.
Additionally, you must be legally eligible to live and work in Australia, which means holding Australian or New Zealand permanent residency.
If you're applying from the UK (QCCUK), you must have the legal right to live and work there.
A valid passport is also a must, ensuring unrestricted access to all Qantas destinations, with at least 12 months' validity remaining. Meeting these minimum criteria is the first step toward becoming part of the Qantas cabin crew team and embarking on an exciting career.
What does Qantas look for from its Cabin Crew?
Qantas looks for applicants who can work effectively as part of a team while adapting to various situations with warmth and professionalism. Above all, safety is our top priority, and we ensure all crew members receive thorough training in aircraft safety and security procedures. We value candidates who demonstrate a genuine approach to customer service and an appreciation for cultural diversity, as these qualities help in providing exceptional support to all passengers. This includes assisting children traveling alone, nervous flyers, and non-English speakers with care and empathy.
In addition to excellent interpersonal skills, language proficiency is an important asset. Applicants who are fluent in at least one of the following priority languages—Cantonese, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Mandarin, Portuguese, Spanish, Tagalog, Thai, or Vietnamese—will have a distinct advantage, especially for international cabin crew positions. These language skills play a crucial role in delivering both service and safety information to passengers, enhancing their travel experience and ensuring clear communication during critical situations.
Qantas Cabin Crew Online Interview
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