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Virgin Cabin Crew Assessment/Interview Information and Study Guide

  • Writer: Mark
    Mark
  • Dec 11, 2024
  • 8 min read

Updated: Aug 13

Welcome to our guide on the Virgin Australia Cabin Crew Assessment Day! Becoming a flight attendant is an exciting and rewarding career choice, offering opportunities to travel, meet diverse people, and provide exceptional customer service. The journey to becoming a flight attendant typically involves meeting specific qualifications, attending training programs, and successfully completing a selection process, which includes interviews, assessments, and training courses.


To join Virgin Australia as a cabin crew member, candidates must meet certain requirements. These include being at least 18 years old, holding a valid Australian passport, and having a high level of physical fitness. Virgin Australia also looks for applicants who demonstrate excellent communication skills, a passion for customer service, and the ability to work well in a team. Prior experience in hospitality, customer service, or aviation is a plus, but not always required.


During the Virgin Australia assessment day, you’ll take part in an interview, group assessment, and resume check, all designed to identify candidates who align with the airline’s values and standards. If you pass these stages, you’ll move on to a training program where you’ll learn all the skills necessary to provide a safe and enjoyable experience for passengers. Read on for more details to help you succeed in your assessment and start your journey with Virgin Australia!


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Scenarios Used at Virgin Cabin Crew Assessment


How to Join Virgin as a Cabin Crew

To apply to Virgin to begin your application to become a flight attendant flying around Australia and internationally you must apply online via the following link below. This website will help you study and give you the confidence needed to ace your assessments and get the job.





Minimum Requirements to become a Virgin Cabin Crew

Are at least 18 years of age 

  • Are an Australian Citizen or Permanent Resident 

  • Have had at least 3 years of previous employment (part-time or full-time hours) in roles that focus on caring for people/customers 

  • Have a passport (with at least 18 months left on it) 

  • Have a Responsible Service of Alcohol (RSA) certificate 

  • Have a current Australian First Aid and CPR certificate 

  • Can work a 24/7 rotating roster (including early starts, late finishes, weekends, public holidays and peak periods) 

  • Can reach up to a height of 180cm



What does Virgin want from its Cabin Crew?

Virgin Australia is looking for individuals who are genuine, approachable, and passionate about hospitality. They want cabin crew members who are calm under pressure, safety-conscious, and always ready to help with a positive attitude. If you’re down-to-earth, clear-headed, and enjoy connecting with people, this is the place for you. Our guide will help you prepare for the assessment and interview process, giving you the tools to shine and show Virgin Australia what you’ve got!


Virgin Cabin Crew Online Interview

The online interview is a pre-recorded interview online on a computer or iPad at home. You will be required to answer 3 questions. You will be given one minute to prepare for the question asked and then 2 minutes to reply. You will be given a practice question to make sure your microphone and device is working properly. Once you start the assessment you will not be able to go back or change answers.


Questions commonly asked during the online interview are:

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